While shopping online in The Eye of a Needle, you are subject to the Terms and Conditions below which should be reviewed before any orders are placed.

We reserve the right to make adjustments to the given Terms and Conditions without notice, and as such, ask that customers review them each time they use The Eye of a Needle online.

We at The Eye of a Needle make every effort to accurately and honestly present current product and site information to our customers. We apologise for any and all errors and misinformation, which are all unintended.

We at The Eye of a Needle have done our best to ensure images of our product range are accurate depictions of the actual product, however we do not guarantee that the differences in a monitor’s display of colours is accurate. The descriptions and information supplied is true to the real product at the time of website publication.

All material on this site, including, but not limited to images, and illustrations is protected by copyrights, trademarks, and other intellectual property rights which are owned and controlled byThe Eye of a Needle, its related companies or by other parties that have licensed their material to The Eye of a Needle.

Use of the materials on any other web site or for any purpose other than personal, non-commercial use is a violation of The Eye of a Needle and their wholesalers copyrights, trademarks and other proprietary rights, and is strictly prohibited.


The Eye of a Needle are committed to protecting the privacy of our customers.

Personal information provided online is used solely for the purpose of fulfilling orders, or for The Eye of a Needle to contact you.

We will ensure our customer information is kept strictly confidential, and we will never pass your correspondence information onto any third party EVER.


If for any reason we cannot fulfill your order, we will contact you and advise you of your options. Either a refund, if paid by internet banking, or a reduced DPS payment for the amount of the out of stock item, or a delayed delivery – awaiting the out of stock item and sending all goods together. We will happily advise you of the items availability if you still require the out of stock item at a later date.


We will contact you prior to dispatching your order if your order requires additional tickets due to excessive size or weight, or the wrong freight option has been inadvertently selected. Please note that Waiheke Island and Stewart Island are deemed as rural and require the appropriate Island rural ticket selected. The Chatham Islands will require quoting and the freight is once a week. Also note, there are some items which require us to quote you for freight.



All prices shown are in NZ dollars, and include GST.